Shipping  & Return Policy

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Our Shipping

Your Guide to Shipping: Options, Costs, and Delivery Times

U.S. Domestic Shipping:
We're pleased to offer free U.S. domestic shipping for all orders over $69.
Orders typically ship from our location in Frisco, Texas within 1 business But sometimes it will take up to 3 business days.

International Shipping:
International orders usually ship from our Frisco, Texas location within 3 business day.

Estimated Delivery Times:
For U.S. Domestic Orders: Expect delivery within 2-4 business days.
For International Orders: Anticipate delivery in 7-21 business days.

Tracking Your Order:
We provide order tracking information so you can monitor the progress of your shipment.

Return Policy

Need to Return? Our Simple Return Policy Has You Covered

30-Day Return Policy:
We want you to be completely satisfied with your purchase. If for any reason you're not, you may return the product within 30 days with the original conditions.

Customer-Initiated Returns:
If you decide to return a product, please note that you are responsible for the return shipping costs.

Return Process:
To initiate a return, please contact our customer support team first.
Please include your order number and a brief explanation of the reason for the return.

Refunds:
Once we receive your returned item, we will inspect it and process your refund within 10 business days.
Please note that it may take up to 3 business days for the refunded amount to appear in your account, depending on your payment method and financial institution.

Point of Contact

Address:

11411 Coit Rd Suite 110 - 168, Frisco, TX 75035

Email

info@fiberborne.com

Phone number

+1 4693927966

Contact us today!