Shipping & Return Policy
Our Shipping
Your Guide to Shipping: Options, Costs, and Delivery Times
U.S. Domestic Shipping:
We're pleased to offer free U.S. domestic shipping for all orders over $69.
Orders typically ship from our location in Frisco, Texas within 1 business But sometimes it will take up to 3 business days.
International Shipping:
International orders usually ship from our Frisco, Texas location within 3 business day.
Estimated Delivery Times:
For U.S. Domestic Orders: Expect delivery within 2-4 business days.
For International Orders: Anticipate delivery in 7-21 business days.
Tracking Your Order:
We provide order tracking information so you can monitor the progress of your shipment.
Return Policy
Need to Return? Our Simple Return Policy Has You Covered
30-Day Return Policy:
We want you to be completely satisfied with your purchase. If for any reason you're not, you may return the product within 30 days with the original conditions.
Customer-Initiated Returns:
If you decide to return a product, please note that you are responsible for the return shipping costs.
Return Process:
To initiate a return, please contact our customer support team first.
Please include your order number and a brief explanation of the reason for the return.
Refunds:
Once we receive your returned item, we will inspect it and process your refund within 10 business days.
Please note that it may take up to 3 business days for the refunded amount to appear in your account, depending on your payment method and financial institution.